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Your Guide to

Home Ownership

Prepared for: Taylor + Layne Sapp

Leveraging the power of persistence, market knowledge + 22 years industry experience for you!

Dear

Taylor + Layne,


Buying a home is a rewarding, scary + exciting roller coaster adventure! 
We're honored to have the opportunity 
to bring your real estate dreams to life! 

In doing so, we aim to instill knowledge and confidence in you while helping you successfully navigate through every step of the process.

In the following presentation, you’ll be provided an outline of everything you need to know from consultation to handing over the keys + more. 

Our mission is to deliver you a world-class 
buying experience and to earn your trust as your real estate advisor for life.
Sincerely,

Sally Daley, Founding Broker Associate
The Daley Group at Douglas Elliman 

levERAGING persistence, passion + market expertise to get you where 
you want to go

Meet

Sally Daley

Founding Broker Associate
Known for marketing savvy, boundless energy and an ability to merge creativity with analytics, Sally is consistently among Indian River County's top producers, and has represented buyers, developers and sellers of properties on the river, ocean and in between at virtually all price points.
In her 15 year real estate career, she has amassed sales well
in excess of five hundred and fifteen million dollars.

Her dedication to research and analytics, relentless following of the local, national, and international markets, and her encyclopedic knowledge of the real estate market and Indian River County make her a truly unequaled advocate for her clients. Sally's data-driven, research based approach stands alone in Indian River County.

Prior to her career in real estate, Sally owned and ran her own public relations & marketing firm just north of New York City, which provided services for such high profile clients as Citibank, Hyatt Hotels, Champion Paper, Nine West Shoes, and The National Multiple Sclerosis Society, among others.

Sally's public relations and marketing background pairs beautifully with her research-centric approach to the real estate market. The natural synergies of her skill sets, plus her unflinching negotiation skills and her remarkably strong work ethic make her a truly unparalleled advocate for buyers and sellers alike.

Like many others that now call Vero Beach 'home', Sally is a native of Fairfield County, Connecticut, where she lived until relocating to Florida. A believer in giving back to the community in which you live, Sally is active in many local charities and has served on the
Board of Directors of The Community Church.
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"The Little Barracuda" for Buyers

Service

Our service covers all property types:
-Off market deals you didn't           know were available        -FSBOs 
-New Builds 
-MLS listings

Knowledge

Dubbed "Encyclopedia Brown" for our vast knowledge of development history, building codes + deep relationships with key area influencers to leverage for your benefit.

Absolute Integrity

We care about our relationship with you.  
We will always put your interests ahead of ours, 
even if that means advising you not to buy! 

The Daley Difference for Our Buyers

1

Broad Overviews aka TedX, The Vero Edition

What's the deal with Vero? How was it developed? What do we need to know to make sense of the myriad of options? What are the pros and cons of gated/HOA vs non-gated? Island vs Mainland?
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2

All About YOU

Your goals + objectives. Why Vero? How do you plan to use the house? For how long? What's most important? What can you concede on, if you had to? We want to know it all. 
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3

Micro + Macro Knowledge = Your Superpower

Deep property + neighborhood-specific intel, deep market + Florida-specific knowledge combine with deep relationships with experts who become part of your search team + knowledge. Our intel becomes your secret weapon! 
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4

Curate Your House Itinerary + Options 

We offer intel into the back story - real time Vero and County stats, up and coming undervalued areas + consumer trends within Vero. What's a hot issue we need to know? Our knowledge offers you powerful context. All are considered to create a custom itinerary of homes to tour + consider.
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5

Savvy Strategy + Negotiation

Once you find 'the one' we delve into hyper-specific due diligence to craft an offer strategy: seller backstory, motivation, competition, work done -- or needed -- future costs of ownership, days on market all considered.  Our negotiation skills are renowned, able to leverage property intel and existing broker relationships to craft an offer that gets into contract!
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6

Expert Contract to Closing Management

Your deal is only a great deal if it closes.  We artfully manage the many mini-negotiations that arise to keep your deal on track to close, from inspection issues to title or HOA matters!  Our team keeps a keen eye on key dates to ensure your deal stays on track!
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7

Assembling a Team Customized for Your Needs

From ace inspectors to roofers, fence guys or concierge movers -- to spearheading HOA approvals or negotiating for furniture so you don't have to camp in your new house -- we understand that every home purchase is unique and that it takes a village to get you where you want to go.
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8

Creating Your Life in Vero

Congratulations! You now own a home. Closing is just one juncture our our relationship. Consider us your advisor for all things real estate now and in the future. We'll be sending equity reports, market updates and have deep connections with service providers you may need now or in the future as you create your new life in paradise known as Vero Beach, Florida. 
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Professional Network to help your purchase go smoothly

Professional Network:
Our extensive network of trusted vendors, advisors + tradespersons becomes your network to help in your home buying journey now and long after closing!

Market insights as a result of my recent sales in your area

My Recent Sales in the Vero Beach, FL area!

My sales activity in your desired search area will directly benefit you due to my market knowledge, negotiating prowess, and insights into local activity!
Exceptional reviews that reflect a pattern of excellence with my past clients.

Raving Reviews

Working with Sally Daley was truly a pleasure. Her input and guidance was critical to our success finding a home in Vero Beach. Sally knows the market thoroughly, and she possesses an understanding of construction methods which I consider crucial when buying a home in Florida. Over the past forty years I've purchased and sold many residential and commercial properties, and I can say without hesitation that Sally is probably the best agent I've ever met.
We recently had the pleasure of working with Sally and her team to sell our home and couldn't have been more satisfied with the experience. The Daley Group's high level of professionalism, expertise, and dedication truly set them apart. Sally's in-depth understanding of the market helped us price the home competitively while ensuring we received the best possible value. Their knowledge and insights were invaluable in setting realistic expectation and formulating an effective strategy. The Daley Group also excelled at marketing our home. The listing they created was nothing short of exceptional with a strong online presence that attracted a lot of interest - resulting in a quick sale. Overall, Sally made the entire experience as stress-free and succesful as it could have been! Heather & Kevin Brown
We asked Sally and her team to assist in both purchasing and selling our homes. She is the best broker we’ve ever worked with - knowledgeable, dedicated and always accessible. She was excellent in thinking out of the box and providing excellent advice. We couldn’t have been more pleased to have worked with her.
We highly recommend Sally and her team if you are looking for a real estate professional. Sally helped us both find our new home and sell our old one. She was with us throughout the process (we have had others who "disappear" for periods of time) which was great. She was very knowledgeable and kept us informed at all times. She has a team that are a joy to work with and we were very happy with all of them.
Sally Daley is an amazing realtor that truly goes the extra mile. We were looking for a vacation/ultimate retirement home but started out with Sally just understanding the area and various options. Whenever we came into Vero she was willing to take us around and share her perspective having lived and worked here for many years. Her insight and perspective were very helpful! We found a great home in a fabulous area that our family can enjoy for many years to come. She was a great negotiator and worked to get us a deal both sides were comfortable with. She also is a great resource for everything Vero – from unique coffee shops to contractors. We truly felt connected even though we often communicated via zoom and phone from our primary home in Chicago. We would recommend Sally to anyone looking to find that perfect gem of a home in Vero!

Loyalty

This custom presentation that I’ve shared with you is an example of the care and effort I put into each client. I recognize that this purchase is one of the largest financial transactions of your life and it deserves careful consideration and wise planning. In light of this, I feel strongly that mutual respect and understanding are key components of me helping you accomplish your real estate goals.

Reviewing each others roles and responsibilities as we embark on the next steps of your home-buying journey is how we can decide if we are ready to be loyal to one another.
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Starting August 17th, 2024

It is required to complete and sign a written agreement before showing a home. This applies to buyers requiring the services of any licensed agent in the U.S. to visit a property.
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By Signing the Agreement to Partner with an Agent

Our agent is dedicated to you and committed to finding a home that meets your needs.
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With a proven track record

We have the knowledge and experience to be the BEST asset in your real estate endeavors.

Signing a Buyers Broker Agreement or BBA

  • This is an agreement to engage with a professional real estate agent to consult, show homes, negotiate contracts, and advocate.
  • It will establish the length of the agreement
  • It shows the agent/broker's services and responsibilities
  • It explains the agreement's exclusivity between Broker and client, what fees are owed for services rendered, and how to terminate the agreement. It mentions additional fees if the buyer signs with more than one agent.
  • It provides a clear explanation of the various ways an agent can be compensated for their services to the Buyer.
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105 More Ways

Agents Who Are Realtors ® Are Worth Every Penny Of Their Compensation.

Here’s a look at all the things – big and small – that a REALTOR ® may do to help clients when buying a home.

Counseling Session Activities

  • Prepare the buyer for executing a buyer representation agreement
  • Explain agency relationships to the buyer and get state required legal consentto represent, if needed
  • Inform the buyer of working relationship based on state law, the REALTORS®Code of Ethics, and the broker’s business policies

Building a Relationship

  • Learn the buyer’s wants and non-negotiable needs
  • Understand the buyer’s budget and what will be needed financially
  • Help the buyer understand what property their chosen budget will buy
  • Consider having the buyer fill out a homebuyer’s checklist
  • Assist the buyer in examining how much they can afford to spend
  • Provide quality lender resources
  • Partner with the buyer to locate suitable properties for consideration
  • Match the buyer’s needs with available property
  • Constantly re-evaluate buyer’s needs and refocus property showings to fit those needs
  • After ensuring the buyer understands what is done for them, how it is done,and the benefit to them, obtain signatures on the buyer representation agreement
  • Explain how compensation is paid, who pays it, and what the buyer’s optionsare for paying it

Educating the Buyer

  • Communicate the working relationship based on state law, the REALTORS®Code of Ethics, and the broker’s business policies
  • Explain Federal and State Fair Housing laws
  • Explain what to look for in applicable property disclosures
  • Reassure the buyer that their personal information will remain confidential
  • Inform the buyer that you will always disclose all known material defects
  • In accordance with state law, provide information on checking the sex-offenderregistry and crime statistics for the neighborhood
  • Discuss available resources that the buyer can check to learn more aboutprospective neighborhoods
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REALTORS® are members of the National Association of REALTORS®

Preparing the Buyer

  • Explain the timeline for house hunting, mortgage approval, and closing
  • Explain the local market and how it impacts the buyer
  • Show statistics on what percentage of list price sellers in the area are currentlyreceiving
  • Inform the buyer on what home features are popular
  • Identify current average days on market
  • Share the dangers of using the price per square foot to figure home values
  • Explain the concept of absorption rate and how it impacts the buying process
  • Indicate current listing months of market inventory
  • Share estimated potential out-of-pocket costs to complete the transaction
  • Assist the buyer in analyzing the loan estimates
  • Qualify the buyer for financial ability to purchase
  • Help the buyer account for the complete costs of homeownership
  • Prepare lender for listing agent calls
  • Assist in comparing different financing options
  • Help the buyer select for viewing only those homes that fit their needs
  • Proceed in showing homes that fit the buyer’s must-haves
  • Caution the buyer on posting information to social media
  • Review the sample sales contract so the buyer is prepared when it comes time to make an offer

Showing Properties

  • Schedule showings and provide access to all listed properties as soon as theybecome available in their local MLS broker marketplaces
  • Educate the buyer on the immediacy of new listings appearing in their localMLS broker marketplaces and the lag time for them to appear on somewebsites
  • Collaborate with the buyer on properties they may have learned about throughtheir sphere contacts
  • Research and assist on all unlisted properties the buyer wishes to see
  • Preview properties prior to showing if needed
  • Network with other agents to source properties not yet in their local MLSbroker marketplaces
  • Contact homeowners in focus areas to see if they are considering selling
  • Set up an automated email alert system through their local MLS brokermarketplaces that immediately notifies the buyer of properties that fit discussed requirements
  • Arrange a tour of areas, schools, and key points of interest
  • Provide resources containing neighborhood information on municipal services,schools, etc.
  • Inform the buyer of negative aspects like nearby venues or operations that may result in issues that could impact value
  • Check applicable zoning and building restrictions
  • Help the buyer decipher public property and tax information
  • Collect and share pertinent data on values, taxes, utility costs, etc.
  • Compare each property shown to the buyer’s wants and needs list and remindthem of what they were looking for
  • Help the buyer narrow the search until the buyer identifies top choices

Negotiating Offers

  • Assist the buyer in getting the best property at the best price
  • Suggest that the buyer learn more about the neighborhood prior to makingan offer
  • Prepare a comparative market analysis (CMA) in advance of making an offer
  • Prepare the buyer to have the most attractive offer in the current marketplace
  • Explain common contract contingencies and include approved protective clauses in the purchase offer
  • Ensure that the buyer receives and understands all state and federally-required disclosure forms
  • Prioritize contract negotiation goals with the buyer
  • Help create a negotiating strategy
  • Use strategies such as an escalation clause to maintain a competitive offer
  • Prepare the buyer for a multiple offer situation and develop negotiation strategies
  • Write an offer that has a reasonable chance of being accepted
  • Recommend optional contingencies and explain the pros and cons of using them
  • Provide information on purchasing incentives that may be available
  • Discuss financing alternatives
  • Negotiate the buyer’s offers to arrive at the best price and terms
  • Utilize hyperlocal expertise and strong communication skills to assist thebuyer in being the successful offer

Advocating for the Buyer and Facilitating the Close (Part 1/2)

  • Advocate for the buyer throughout the entire process
  • Encourage the buyer to fully investigate their options in terms of a home inspector, title company, appraiser, mortgage lender, and other services
  • Present a list of the types of required and optional inspections such as environmental, roofing, and mold
  • Review and discuss home inspection concerns
  • Negotiate repair requests from home inspection
  • Guide the buyer on meeting all contract deadlines
  • Assist in coordinating communications
  • Advise the buyer to review the settlement statement
  • Inform clients that they need to transfer utilities to the new residence
  • Schedule final walkthrough
  • Accompany the buyer on the walkthrough
  • Assist the buyer in questioning the appraisal report if it affects the financing
  • Confirm clear-to-close with the lender
  • Ensure all parties have all forms and information needed to close the sale
  • Remind the buyer of the location where the closing will be held
  • Confirm the closing date and time, and notify parties if there are changes
  • Gather all required forms and documents for closing
  • Explain flood insurance to the buyer
  • Explain title insurance to the buyer and refer to qualified insurance broker
  • Order any surveys needed

Advocating for the Buyer and Facilitating the Close (Part 2/2)

  • Order the appraisal
  • Order the title search
  • Confirm the status of the loan funding
  • Check addendums and alterations for agreed terms
  • Review the buyer’s closing statement to ensure accuracy
  • Explain wire fraud risks and remind clients to verify all wiring instructionsbefore transferring funds
  • Double-check all tax, homeowners’ association dues, utility, and applicable prorations, if relevant
  • Request final closing figures from the closing agent (often an attorney ortitle company)
  • Receive and carefully review closing figures to ensure accuracy
  • Receive and carefully review title insurance commitment with the buyer
  • Advise the buyer to re-key their locks and to consider a one-time cleaningservice or landscaping before moving day
  • Review documents with the closing agent (attorney)
  • Support the buyer in any final closing activities
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Actual services provided will depend on the needs of the buyer and the transaction –not all 105 things will need to be done in every transaction.

Featured content from the Center for REALTOR® Development’s Accredited Buyer’s Representative (ABR®) Designation Course. Visit crd.realtor to learn more.

Let's Chat.

I'm sure you have questions and thoughts about the real estate process. I'd love to talk with you about what you've read here and help you on the path to buying your new home.

I look forward to working with you.
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Thank you!

In everything we do, we are driven to help others, because behind every transaction there is a vision, a goal, a dream waiting to come to life. In doing so, we bring our expertise, our instincts from years of experience, and our complete dedication to you.

This is only the beginning of an exciting journey to a bright and shining new future. And it's only the beginning of our commitment to servicing your every real estate need. Thank you for the opportunity to help you find your perfect home!
We'll be right there with you, every step of the way.